How to Avoid 5 Negotiation Mistakes

The first rule in successful negotiations is rarely discussed. To negotiate from a position of strength, you must look out for number one…YOU. Whether you run a business, a team or a household, you must consider your needs and well-being first before you can influence at a high level. No, you’re not being too

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Four Words to Help You Set Goals You Can Keep

How are your New Year’s resolutions holding up now that the year is half over?  Did you make any? According to research, only 45% of people make New Year’s resolutions and by now, 75% have abandoned them. To put the odds in your favor, stop using the word “resolution” and start using these four powerful words I discuss

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Are You Dressed for High Performance?

What would you do if you had an amazing opportunity and nothing to wear? Last week, I found out with very short notice that I’d be on FOX news in DC. Unfortunately, the jacket I brought with me was the exact color of the interview couch. Thankfully, I was attending

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Book Launch for The Manager’s High-Performance Handbook is TODAY!

Drivers start your engines!  Are you ready to lead like a champion? My new book The Manager’s High-Performance Handbook: How to Drive Winning Performance with Everyone on Your Team is officially released TODAY! If you want to purchase a book (or truckloads of them for everyone you know), they are available today for $12.95 from WalktheTalk.com. Whether you’re facing some

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How to Avoid Working with a Staller

My recent speaking engagement in New York City brought back memories.  At 18 I faced a major decision: do I stay in NYC  to pursue a dancing and acting career or attend college? After years of training and performing with a dance company, I wanted my decision to be right

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How to Deal with Real Work Drama

Last week I spoke at a convention with Captain “Sully” Sullenberger, the pilot who safely landed a passenger airplane in the Hudson River. That day he faced a surprise –true work drama. All Captain Sully had to do was walk out on the stage and we gave him a standing ovation.

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How to Work with a Know-It-All

“That will never work,” the senior partner told me during my first job out of law school. I had asked if we should call the opposing counsel. “Why?” I countered. “Phone calls won’t work,” he replied. “We only write letters. You won’t get anywhere. You’re wasting your time.” Sound familiar?

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How to Avoid Hiring a Complainer

If you’ve been to Geno’s in Philadelphia, then you’ve seen people who know how to get things done. Once, while attending the National Speakers Association (NSA) Convention, a group of us (pictured above) took the Philly Cheesesteak Challenge. We compared Geno’s to Pat’s (competing restaurants across the street from each

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How to Keep People from Throwing You Under the Bus

I’ve been thrown under the bus a few times in my career but a while ago I couldn’t escape one. After speaking at a convention, the bus transporting conference attendees from the convention center to the hotel had a “minor malfunction.” When it was time to unload, the door made a sound like it

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Negotiate Conversations Like a Reporter

Most people know I went to law school but not everyone knows I first graduated with a Broadcast Journalism degree. During that time, I was a DJ at Texas Tech’s radio station and a news intern at KAMC-TV, the ABC affiliate in Lubbock. If you promise not to laugh at

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How to Stop a Complainer

Oh no…she was back…and she was bringing more complaints. Unfortunately, I didn’t have 30 minutes to hear “Diane” vent and describe every slight she suffered that week. My exploding at her, “Sorry, I just don’t have time to fix YOUR problems today,” certainly did not improve our work relationship. Ever have people

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