Your Go-To-Negotiation Expert
One of the bonuses of my work is hearing reports of how others ask for and receive outrageous results including promotions with pay increases, new jobs, donations for non-profit organizations, new clients, and deals on big purchases. In a recent email, Mariann shared her results and insights from asking: Linda
This year my Mother’s Day gift was to meet Lynda Carter, the Wonder Woman from my childhood. Do you remember her invisible plane or “Lasso of Truth” that forced others to tell the truth? Wouldn’t that lasso be handy at times? My friend Elizabeth and I, with several hundred others,
Years ago, Gregg and I had to convince our premarital counselor that our wedding was a good idea. Our counselor was deeply concerned about our results on the “Are You Compatible” assessment. He boldly asked us, “What exactly do you two have in common?” We weren’t worried because the assessment
In the news recently we witnessed Amazon pull out of discussions with New York for an office in Long Island, and the President walked away from conversations with North Korea. While there are several reasons why these powerhouses didn’t come to an agreement, there is a bigger message for us.
February is usually the time we focus on the people we love. February is also Presidents’ month. No matter your political affiliation, do you “feel the love” coming from DC from those we elected to serve us? I don’t. And they certainly don’t show love, or even respect, for each
It’s been a week since New Year’s Day. If you made resolutions, are you upholding or ignoring them? Remember those homemade goodies you devoured? Are you neglecting your workout equipment at home? Did you look the other way as you drove past a fitness facility? Is there a project at
A few weeks ago I received some unexpected news. My business manager of seven years, Zan Jones, told me she accepted an incredible full-time medical sales position. Frankly, I was torn between my excitement for her and concern about how my speaking business would be impacted. Although I show leaders
Early in my speaking career, I delivered a program on negotiating disputes especially before they went to trial. During the question and answer portion, one attendee let the audience know she had in-depth experience in Alternative Dispute Resolution. In her expert opinion, she said everything I told them over the last hour was
Southwest Airlines is in the transportation business, right? Nope. Not quite. According to Southwest Airlines CEO Gary Kelly, Southwest Airlines is in the hospitality business. Last week, I had the privilege of attending a small group session of national thought leaders where we were encouraged to ask him “anything we wanted.” The
Have you ever faced a situation that was not at all what you first expected? A few days ago I saw the newly translated version of my book Ask Outrageously! So exciting! However, when I examined the cover it looked different than what I anticipated. Although I wrote the book
When we talk about gossiping and spreading rumors, we often think of people with nothing better to do. Surprisingly, research supports the fact that workplace rumors are usually true. But work drama caused by gossiping and “stirring the pot” is common and expensive as I discuss in this recent FOX
Have you ever had something really exciting happen and were at a loss for words? Last week this happened to me and here’s what I’d like to say… The words “thank you” are an appropriate response in almost any situation. Expressing gratitude elevates the mood of conversations and makes you