Your Go-To Negotiation Expert
Remember the opening lines to A Tale of Two Cities? “It was the best of times. It was the worst of times.” Dickens knew that life can be a series of highs and lows. In the fantastic news, my daughter got engaged this weekend to a wonderful guy. Also, you
A good start to dealing with all things leadership is to listen to my friend Bruce W. Waller, CRP, PHR, SHRM-CP’s podcast Life in the Leadership Lane. I’m honored that Bruce interviewed me for his 199Episode. (Yep, you read that right. The man has successfully produced almost 200 episodes.)As you
You’ve just closed a big deal. Maybe you’ve dealt with a challenge or settled dispute. Perhaps you’ve successfully negotiated through a complex situation with multiple parties and moving parts. What happens next? Negotiators have different methods of acknowledging milestones and successful outcomes. Some dealmakers publicly celebrate good outcomes with their
This month has been full of celebrations. None more deserving than yesterday’s recognition by Texas Association of Convention and Visitor Bureaus of Maura Gast of Visit Irving. I had the privilege of speaking for the Women in Tourism through the Texas Association of Convention and Visitor Bureaus and we are
Last week, I was inducted into the National Speakers Association’s Hall of Fame. This recognition means a big deal to me. I thought I had prepared for the award’s banquet. I watched videos of past recipients’ acceptance speeches and studied the outfits they wore. Jill Scott and I coordinated travel
Wow! I just received the Council of Peers Award for Excellence (CPAE) and was inducted into the National Speakers Association Hall of Fame in front of my family and 1000+ professional speaker friends and colleagues at the Gaylord Rockies Resort & Convention Center in Denver Colorado. This award means a
❓ Have you ever felt like “work” was a four-letter word. (Technically it is. Count the letters.) Part of the problem is Energy Drains. These are situations which involve unclear expectations, ill-suited work, office politics, over-assignment of work, bottlenecks, a lack of systems, inefficiencies, and time-wasting, cumbersome policies that don’t
Last week, my friends and I were on a boat that stalled on the water and wouldn’t restart. Was the event frustrating for the boat owners who thought the issue was fixed? Maybe, though the guests didn’t care. Know what? Our hosts handled the inconvenience beautifully with several solutions. They
We just returned from our son’s company picnic in Wisconsin at Epic. Their company picnic was a BIG DEAL. At the #Epicnic, there was a wide variety of activities including games, fun food, and just a great time on the very unique, fun campus. Employees brought their families. At times,
You can’t do all it all by yourself, none of us can. ❓Which valuable relationships help you deal with your professional and personal successes and challenges? ❓Who are as committed to your own success as they are their own? Recently, I spoke on negotiations with GEMS which stands for Growth,
Have you ever thought, “I’m trying to negotiate with them, but it’s like we are speaking a different language. What’s their deal?” Maybe you mentally run through a checklist of how to improve your communication. Do they prefer:☑️more small talk to connect?☑️facts and details?☑️bullet points and the bottom line?☑️to keep
One of my most requested programs is How to Positively Negotiate Work Drama. People want to know how to stop complainers and energy drainers because they are exhausting and create unnecessary stress. The best ways to deal with the stress caused by negative people and work drama is to follow