How Wonder Woman Manages Drama and Why You Should Too

This year my Mother’s Day gift was to meet Lynda Carter, the Wonder Woman from my childhood. Do you remember her invisible plane or “Lasso of Truth” that forced others to tell the truth? Wouldn’t that lasso be handy at times? My friend Elizabeth and I, with several hundred others,

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Opposites Attract Except in Negotiating

Years ago, Gregg and I had to convince our premarital counselor that our wedding was a good idea. Our counselor was deeply concerned about our results on the “Are You Compatible” assessment. He boldly asked us, “What exactly do you two have in common?” We weren’t worried because the assessment

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When Should You Walk Away From a Negotiation?

In the news recently we witnessed Amazon pull out of discussions with New York for an office in Long Island, and the President walked away from conversations with North Korea. While there are several reasons why these powerhouses didn’t come to an agreement, there is a bigger message for us.

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How to Negotiate with People You Don’t Like

February is usually the time we focus on the people we love. February is also Presidents’ month. No matter your political affiliation, do you “feel the love” coming from DC from those we elected to serve us? I don’t. And they certainly don’t show love, or even respect, for each

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Negotiating the New Year: Quit Making Resolutions

It’s been a week since New Year’s Day. If you made resolutions, are you upholding or ignoring them? Remember those homemade goodies you devoured? Are you neglecting your workout equipment at home? Did you look the other way as you drove past a fitness facility? Is there a project at

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Negotiating a Change You Didn’t Want

A few weeks ago I received some unexpected news. My business manager of seven years, Zan Jones, told me she accepted an incredible full-time medical sales position. Frankly, I was torn between my excitement for her and concern about how my speaking business would be impacted. Although I show leaders

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How to Negotiate When You Are Bullied and Harassed

Early in my speaking career, I delivered a program on negotiating disputes especially before they went to trial. During the question and answer portion, one attendee let the audience know she had in-depth experience in Alternative Dispute Resolution. In her expert opinion, she said everything I told them over the last hour was

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How to Act on Instinct

Southwest Airlines is in the transportation business, right? Nope. Not quite. According to Southwest Airlines CEO Gary Kelly, Southwest Airlines is in the hospitality business. Last week, I had the privilege of attending a small group session of national thought leaders where we were encouraged to ask him “anything we wanted.” The

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Working with a Gossip

When we talk about gossiping and spreading rumors, we often think of people with nothing better to do. Surprisingly, research supports the fact that workplace rumors are usually true. But work drama caused by gossiping and “stirring the pot” is common and expensive as I discuss in this recent FOX

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Negotiate to Great without Saying Anything

Have you ever had something really exciting happen and were at a loss for words? Last week this happened to me and here’s what I’d like to say… The words “thank you” are an appropriate response in almost any situation. Expressing gratitude elevates the mood of conversations and makes you

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How to Win in the Leadership Fishbowl with Wintegrity®

I’m normally not a March Madness fan. However, this year my alma mater Texas Tech University made it to the Elite Eight (very exciting!). One thing I loved was Tech’s coach Chris Beard’s response to the media attention. He didn’t take all the credit for the Red Raider wins and

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