One of my most requested programs is How to Positively Negotiate Work Drama. People want to know how to stop complainers and energy drainers because they are exhausting and create unnecessary stress. The best ways to deal with the stress caused by negative people and work drama is to follow

On Friday, I had the privilege to be the graduation speaker at a leadership program. While working with these leaders and their predecessors over the past years, I’m impressed with their willingness to learn and openness to try very different approaches to improve their communication, leadership, and influence. We discussed

Negotiations involve more than objectives, strategies, and handling objections. There are people involved. People have different needs, interests, and ways of communicating. The way you approach one person can be absolutely the wrong way to deal with another. I polled my LinkedIn followers asking “What can get in the way

A few days back, my husband noticed our neighbor’s roof turbine was no longer on their roof. Instead, it had landed in our bushes with a windstorm. They were out of town for a few nights. With thunderstorms in the forecast, Gregg was concerned about the damage rain might create.

It was tough to sleep last night. Severe storms came through our area. Do you know when I also have trouble sleeping? It’s when I am worried whether I made a right decision or took the correct action. A while back I was given a video to review. The speaker

At 6:45 pm, several of our neighbors, including us, lost the power on our 220 circuit. That’s the line that provides power to the heavy electricity users like your appliances and air conditioning. It is hot in Texas (94 degrees yesterday). We managed for a few hours with extension cords

Most of us can point to someone who guided our values. My parents believed that you weren’t really winning if your efforts weren’t ethical. You didn’t cheat in games, were honest, and respected others. My mom knew when you weren’t telling the truth or acting with integrity. As a child,

Do you like to receive recognition? My husband, Gregg, insisted we purchase a trophy case to display my trophies, plaques, and items of recognition. The glass case sits at the top of my stairs, and I pass it on the way to my office. Gregg said, “Let’s stop storing those

There is a simple phrase you’ll often hear in negotiations regarding value. “An item or service is worth what someone will pay for it.” When negotiations are more complex, determining value often needs a broader discussion of what benefits and behaviors are desired by everyone involved. If parties understand what

This month we’ve examined how you guage your value in deals and in dealing with others. Recently, I spoke at CareFlite’s Leadership Summit. My healthcare clients include Methodist Sugar Land HospitalTexas Medical AssociationTennessee Medical AssociationAstraZenecaAmerican Academy of Allergy, Asthma and Immunology – AAAAITomoTherapyEncompass Home Health & Hospice and others. These organizations are dedicated

❓Have you ever dealt with the type of pressure that causes you to freeze all your efforts? ❓What if you couldn’t stop because every minute could make the difference between life and death? ❓Who deals with high-impact situations and must stay on top of their game? This week I worked

Watching the eclipse in North Dallas was awe-inspiring. The clouds parted at the right moment. When the moon blocked out the brilliance of the sun, it was an unreal experience. The recent eclipse can be a real reminder of how we block our own brilliance or do not view our