Your Go-To-Negotiation Expert
With the current economic volatility, the market changes, and the current reports of the COVID-19, the uncertainty feels like the aftermath of Sept. 11. Like then, most of us felt out of control with so many bad things seem to be happening all at once. This e-Tip reveals how to
With the current economic volatility, market changes, bans on travel, and constant reports of the COVID-19, the uncertainty seems like the aftermath of Sept. 11. Like that horrible event, many of us feel out of control with so many bad things happening all at once. How do you negotiate through this
With the current economic volatility, the market changes, the travel restrictions, the politicians, and the current reports of the COVID-19, the uncertainty feels like the aftermath of Sept. 11. Like then, most of us felt out of control with so many bad things seem to be happening all at once. This
This year my Mother’s Day gift was to meet Lynda Carter, the Wonder Woman from my childhood. Do you remember her invisible plane or “Lasso of Truth” that forced others to tell the truth? Wouldn’t that lasso be handy at times? My friend Elizabeth and I, with several hundred others,
Years ago, Gregg and I had to convince our premarital counselor that our wedding was a good idea. Our counselor was deeply concerned about our results on the “Are You Compatible” assessment. He boldly asked us, “What exactly do you two have in common?” We weren’t worried because the assessment
In the news recently we witnessed Amazon pull out of discussions with New York for an office in Long Island, and the President walked away from conversations with North Korea. While there are several reasons why these powerhouses didn’t come to an agreement, there is a bigger message for us.
February is usually the time we focus on the people we love. February is also Presidents’ month. No matter your political affiliation, do you “feel the love” coming from DC from those we elected to serve us? I don’t. And they certainly don’t show love, or even respect, for each
A few weeks ago I received some unexpected news. My business manager of seven years, Zan Jones, told me she accepted an incredible full-time medical sales position. Frankly, I was torn between my excitement for her and concern about how my speaking business would be impacted. Although I show leaders
Early in my speaking career, I delivered a program on negotiating disputes especially before they went to trial. During the question and answer portion, one attendee let the audience know she had in-depth experience in Alternative Dispute Resolution. In her expert opinion, she said everything I told them over the last hour was
Have you ever faced a situation that was not at all what you first expected? A few days ago I saw the newly translated version of my book Ask Outrageously! So exciting! However, when I examined the cover it looked different than what I anticipated. Although I wrote the book
Have you ever had something really exciting happen and were at a loss for words? Last week this happened to me and here’s what I’d like to say… The words “thank you” are an appropriate response in almost any situation. Expressing gratitude elevates the mood of conversations and makes you
Last week I went to return a pair of pants. A sign at the store’s checkout counter read, “No refunds without receipt.” The stakes weren’t high. I could always donate. But I wanted a return. While standing in a long line, I felt like I was breaking the rules. My heart rate increased. Surprisingly,