Your Go-To-Negotiation Expert
Southwest Airlines is in the transportation business, right? Nope. Not quite. According to Southwest Airlines CEO Gary Kelly, Southwest Airlines is in the hospitality business. Last week, I had the privilege of attending a small group session of national thought leaders where we were encouraged to ask him “anything we wanted.” The
Take a Hike – literally. Today is National Take a Hike Day (November 17). Yes, there is a holiday for everything! With holidays and vacation time approaching, the stress to get it all done hits hard. End of year deadlines coupled with personal pressures always make me feel overwhelmed and less productive. Co-workers taking
A few weeks ago I watched one of the worst led meetings ever. Instead of getting to the heart of the matter, leaders allowed an outsider to derail and delay the real issues. As tempers flared, the president relinquished control to attendees. Instead of clarifying issues and communicating an action plan,
Ever try to make things better and you only made things worse? Recently the JV cheer moms and I were sitting around waiting to make our appearance at an event. We were hot. I pulled out a hand-held battery operated fan to cool us down. One mom didn’t really like
Last Monday, I experienced a breakdown. It started with a “snake emergency.” A four foot rat snake was lounging in our garage. I was late for an appointment and the snake needed to leave before my daughter came home from school. Did I mention my husband was out of town? The snake was
When I was a sophomore in college, I spilled salad dressing on my formal dress. My dad said, “Just hold your flowers down and those ribbons will cover it. No one will notice.” Dad is always positive and has a solution. My dad, Col. Byron R. Byars, Jr., USA (Ret),
Really, this shouldn’t be funny – but I can’t stop laughing and shaking my head about it. I was recently at our neighborhood homeowners’ meeting where several of us disagreed with actions taken by our association leadership. Apparently, my words made one of my neighbors very angry. He wanted to make
What would you do if you had an amazing opportunity and nothing to wear? Last week, I found out with very short notice that I’d be on FOX news in DC. Unfortunately, the jacket I brought with me was the exact color of the interview couch. Thankfully, I was attending
Drivers start your engines! Are you ready to lead like a champion? My new book The Manager’s High-Performance Handbook: How to Drive Winning Performance with Everyone on Your Team is officially released TODAY! If you want to purchase a book (or truckloads of them for everyone you know), they are available today for $12.95 from WalktheTalk.com. Whether you’re facing some
My recent speaking engagement in New York City brought back memories. At 18 I faced a major decision: do I stay in NYC to pursue a dancing and acting career or attend college? After years of training and performing with a dance company, I wanted my decision to be right
I loved watching the World Series. It was even more fun for me because I’m from St. Louis and now live in Dallas – so either way it was a win for me! (This was not the case for my husband and friends….all Rangers fans.) Both teams had incredible coaching.