| Training is based on the popular passport series. |
Get What You Want
- Negotiations
- Risk taking
- Decision making
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Learn how to:
- Create trust and build successful relationships
- Evaluate individual bargaining strengths & needs
- Identify common tactics and implement counterattacks
- Calculate risks without alienating others
- Avoid bad decisions and common mistakes
- Stop leaving things “on the table.”
- Know a good deal and when to walk away
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Meet The Challenge
- Professionalism
- Goal Setting
- Diversity
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Learn How to:
- Make decisions that support your obligations, goals and ethics
- Focus and maintain control of conversations
- Handle those reoccurring road blocks, detours and time wasters
- Avoid negative politics and surround yourself with encouragement
- Increase your balance and
- Adopt the habits of the most successful
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Set The Standard
- Leadership, Law
- Employment, coaching,
motivating, disciplining
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Learn How to:
- Motivate, coach and effectively discipline employees
- Understand the "alphabet soup" of employment laws
- Explore the ways to avoid complaints and lawsuits
- Increase awareness and stop potentially harassing behavior
- Recognize potential liability
- Handle any employment situation from hiring to firing
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At Your Service
- Customer Service
- Conflict Resolution
- Business
Development
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Learn How to:
- Create Excellent Client Interaction
- Be Professional and Approachable at all Times
- Use the 60-Second Cool Down to remain Cool, Calm & Collected
- Be Proactive and Accountable
- Actively Listen and Increase Patience even with the most Difficult Caller
- Serve with Gusto
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About Journey On
